Frequently asked questions...
Which headsets will work with my phone?
Where is my order?
Is this product in stock?
I need more information on what is the best headset/car-kit for my phone...
What is bluetooth and how does it work?
How do the installed car-kits integrate and work with my car?
How do I return my item?
What is your return policy?
I need help with my headset/car-kit - it is not working properly...
Do you ship to Canada?
Do you offer faster shipping than standard ground?
Which headsets will work with my phone?
Please go to our Phone Selector, choose your phone's make and model number from the drop
down lists and you will see all the devices that are compatible with your phone.
Where is my order?
Please log into our Customer Area to view details
on all your orders, including current status.
If your order status is "in progress" this usually means that your order
has been processed and could well have been
however we have still to enter the shipper's
tracking number. Depending on the item and
the shipping method it can take us 12 to
36 hours to enter the tracking information
in your order. We proactively contact customers
by email if there are any problems
or delays with an order.
Is this product in stock?
The stock status for each item is listed on the product detail page. It is usually
the last item in the list of "key features". Stock status is updated daily.
Could I get more information on what is the best headset or car-kit for my phone...
Our best and most up to date information is listed on this web-site. Pay particular
attention to the "customer feedback" given for each product at the bottom of the product's
page.
What is bluetooth and how does it work?
You can learn all about Bluetooth at our Bluetooth page.
How do the installed car-kits integrate and work with my car?
All the installed car-kits rely on your car for power which means they must be wired
to your car's electrics. They also have a microphone which is commonly installed
somewhere near the driver's head: the sun visor or the rear view mirror are
popular locations. The mic instelf does not really integrate with your car however
the wire that connects it to the "brain box" of the car-kit does have to run behind
the dash and facia of the car. The other element to integrate is how you hear the
voice of the person you are talking to. Most car-kits will offer a stand alone
speaker which is wired to the "brain box" of the car-kit and usually installed in
the foot well on the driver's side. Some more advanced car-kits offer an alternative -
they can be attached to the car stereo so that you hear the voice of the person
you are talking to through the car stereo speakers. This method offers the best
listening quality but does involve a more intricate installation process. Which ever
installed car-kit you choose we highly recommend asking an experienced installer to
do the work for you.
How do I return my item?
Please fill-in the Return Request form and you will receive instructions
on where to send your item.
What is your return policy?
You can read our full Return Policy here.
I need help with my headset/car-kit - I cannot get it sync up or it is not working properly...
The manufacturer of your headset or car-kit has a team of trained technical support personnel
who are there to help with issues such as this. Full contact details for each manufacturer is
listed on the right side of this page.
Do you ship to Canada?
At this time we do not ship to Canada.
Do you offer faster shipping than standard ground?
Yes. We offer Next Day, 2 Day, 3 Day as well as ground shipping.
|
Customer Service
Tel: 1 866 494 9958
or email us
Tech Support
BlueTake
(626) 369-9888
Jabra
(800) 327-2230
Motorola
(866) 289-6686
Nokia
(888) 665-4228
Parrot
(212) 337 0056
Plantronics
(800) 544-4660
ext. 5538
Sony-Ericsson
(866) 766-9374
Returns
|